Last Updated Date: August 15, 2026

This Website Privacy Policy ("Privacy Policy") applies to EARLDOM and its affiliates, operating under our corporate entity located at No.136, 1st Floor, New Market, Liwan District, Guangzhou, China (hereinafter referred to as “Earldom,” “we,” “us,” and “our”). We recognize that privacy is an ongoing responsibility and will therefore update this Privacy Policy from time to time as we adopt new personal data practices or privacy policies.

This Privacy Policy describes how Earldom collects, uses, and discloses the personal information you provide when visiting and using our website located at our official domain (the “Website”) or otherwise communicating with us.

Table of Contents

  1. What Personal Data We Collect and How We Use It

  2. How We Protect Your Personal Data

  3. Data Retention

  4. How We Share, Assign, and Disclose Your Personal Information

  5. Your Rights

  6. International Transfers

  7. Cookies and Tracking Technologies

  8. Third-Party Websites and Links

  9. Additional Policy for California Residents (CCPA/CPRA)

  10. Additional Policy for Individuals in the EEA and the United Kingdom (GDPR)

  11. Additional Policy for Individuals in Canada (PIPEDA)

  12. Privacy for Children

  13. Updates or Changes to This Privacy Policy

  14. Contact Information

1. What Personal Data We Collect and How We Use It

The types of personal data we obtain depend on how you interact with our Website:

A. Data That You Provide Directly and Voluntarily

  • (1) Newsletter Subscription: If you choose to subscribe to receive our newsletters regarding new product releases, wholesale promotions, and international exhibitions, you provide your email address. We rely on your explicit consent as the lawful basis for processing.

  • (2) Account Registration: When registering on our Website, you may provide your username, business/personal email address, password, and security preferences. We rely on your consent.

  • (3) Member Login: When logging in, we collect your email address and password credentials to authenticate your session.

  • (4) Checkout & Order Processing: When placing an order, you provide your name, shipping/billing address, phone number, and email address. We rely on the performance/fulfillment of a contract as the lawful basis.

  • (5) Customer Support & Inquiry: When you contact our support team via live chat, contact forms, or email, we collect your inquiry details, trade requirements, and communication records to resolve issues.

  • (6) Order Tracking: When tracking shipments, you provide your order number and email address to verify status.

B. Data Collected Automatically

  • (7) Network Routing: We collect IP addresses to assign you to the geographically closest server or regional storefront.

  • (8) Usage Data: We automatically collect data regarding your device type, operating system, browser, network connection, and interaction timestamps via cookies and web beacons to ensure system security and site performance.

C. Data Obtained from Third Parties

  • (9) Payment Information: All credit card, debit card, and financial transactions are securely processed by third-party payment gateways complying with Payment Card Industry Data Security Standards (PCI-DSS). Earldom does not store raw credit card details on its servers.

2. How We Protect Your Personal Data

We implement appropriate technical, physical, and organizational security measures to protect your personal data against unauthorized access, loss, manipulation, or disclosure. We utilize encryption protocols (such as SSL/TLS) for data transmission, enforce strict employee access controls, and maintain secure backup archives. However, no internet transmission method is 100% impenetrable; you remain responsible for maintaining the confidentiality of your account credentials.

3. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory legal, accounting, tax, and anti-money laundering obligations. When data is no longer required, it is securely deleted or anonymized.

4. How We Share, Assign, and Disclose Personal Information

  • 4.1 Sharing & Service Providers: We do not sell personal information to third parties. We share data only with authorized vendors performing critical business functions on our behalf (e.g., IT hosting, payment processing, logistics/shipping partners, customer support tools).

  • 4.2 Corporate Transfers: In the event of a merger, acquisition, corporate reorganization, or asset sale, customer information may be transferred as a business asset subject to confidentiality obligations.

  • 4.3 Legal Disclosures: We may disclose personal information without prior consent where required by applicable law, court order, or valid governmental subpoena, or to protect the life, safety, and legal rights of Earldom, our users, or the public.

5. Your Rights

Subject to local privacy laws (such as GDPR, CCPA/CPRA, or PIPEDA), you may have the following rights:

  • Right to Access & Data Portability: Request confirmation and a machine-readable copy of your personal data.

  • Right to Rectification: Request correction of inaccurate or incomplete personal records.

  • Right to Erasure (Deletion): Request the deletion of your personal data.

  • Right to Restrict or Object: Object to or restrict data processing for direct marketing and profiling purposes.

  • Right to Withdraw Consent: Revoke previously granted consent for marketing communications at any time.

  • Managing Preferences: You may opt out of promotional emails by clicking the "Unsubscribe" link in any marketing email.

6. International Transfers

Because we operate globally, your information may be transferred to and processed in countries outside your country of residence (including Mainland China, Hong Kong, and global cloud server locations). Where required for cross-border transfers out of the EEA or UK, we rely on standard data protection clauses approved by the European Commission or equivalent competent authorities.

7. Cookies and Tracking Technologies

We utilize first-party and third-party cookies, pixels, and tracking tags to optimize user navigation, retain cart items, and provide analytical data. You can manage or disable cookie preferences directly through your browser settings.

8. Third-Party Websites and Links

Our Website may contain links to third-party platforms (including social media networks). Earldom is not responsible for the privacy practices, content, or security of external websites.

9. Additional Policy for California Residents (CCPA/CPRA)

California residents have specific rights regarding their personal information:

  • You may request details regarding the categories of personal data collected and shared over the preceding 12 months.

  • We do not sell your personal information or share personal data of consumers under 16 years of age without affirmative authorization.

  • To exercise your California privacy rights, submit a verifiable consumer request to the contact details below.

10. Additional Policy for Individuals in the EEA and the United Kingdom (GDPR)

If you access our Services from the EEA or the UK:

  • The data controller is Earldom (Corporate Office: No.136, 1st Floor, New Market, Liwan District, Guangzhou, China).

  • For international transfers, we implement the European Commission's Standard Contractual Clauses (SCCs) to ensure equivalent data protection standards.

  • You maintain the right to lodge a formal complaint with your national Data Protection Authority (DPA).

11. Additional Policy for Individuals in Canada (PIPEDA)

Canadian residents may request access to or correction of their personal data, or submit inquiries regarding our privacy governance policies, by contacting our Privacy Lead.

12. Privacy for Children

Our Services are intended exclusively for general commercial audiences and are not directed to individuals under the age of majority. We do not knowingly collect personal information from children. If you believe a minor has submitted personal information to us, please contact us immediately for deletion.

13. Updates or Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory modifications. Revised policies will be posted on this page with an updated "Last Updated" date.

14. Contact Information

For questions, data access requests, or privacy-related inquiries, please contact us at:

  • Brand: Earldom

  • Email: Sales@earldom.com

  • Telephone: +86 135 5615 5593

  • Address: No.136, 1st Floor, New Market, Liwan District, Guangzhou, China